Sale Conditions

Sale

Online sales are equivalent to mail order sales. The items on sale on toptoys-italy.com are intended for modelers and collectors over 14 years and are to be kept out of reach of children because they may contain small detachable parts. The proposed products are of two types:
new articles: new objects in perfect storage conditions. Each article is photographed and described carefully;
vintage items: used items, usually from private collections and in very good condition. In any case, each article is photographed and described to the best of our ability and knowledge. Any defects found are highlighted.

Order

To order the items simply click on the shopping cart button and follow the instructions that will be provided by the site. To complete the order must be registered providing all the data necessary for the execution of the same and make the payment. The rates and methods of shipping and payment are detailed in the appropriate shipping and payment sections.
The item will be carefully packed and sent, indicatively within three working days of receipt of payment, to the address indicated at the time of ordering. The purchase not completed with the payment will be canceled after five working days of the order date and the item relisted, unless otherwise agreed with Toptoys.

Prices

The prices of new items are those of our price list. The prices of the vintage category are the result of our estimate, based on the knowledge of the market.

Receipt/Invoice

At the time of purchase, the buyer’s data must be provided (name, surname, address, tax code or VAT number). For each order completed with the payment a receipt will be issued which will be included in the package. The invoice as an alternative to the receipt will be issued only at the request of the customer and must be requested at the time the order is placed.

Warranty and right of withdrawal

The buyer can exercise the right of withdrawal by returning the unwanted items within fourteen days from the date of receipt. The items must be returned intact, in the same conditions in which they were purchased and must be properly packed. The items to be returned must be sent carriage paid to:
TOPTOYS SRLS – Via dei Granatieri n. 3 – 00143 Rome
To facilitate the operation it is advisable to send an email to: segreteria@toptoys-italy.com Once the integrity of the object has been verified, the refund of the consideration will be made by bank transfer or paypal within seven working days from the date of receiving the object.
For any information – clarification send email to: segreteria@toptoys-italy.com

Privacy

Toptoys guarantees the confidentiality of personal data processed with computer systems and necessary for the fulfillment of contractual obligations (order management, product information, payments, shipments, etc.). By filling out the order form the customer declares to have read this information and expresses its consent to the communication and processing of their personal data.
The information on the Toptoys-italy.com website is contained and can be consulted in the privacy section.
In reference to their data, the customer can exercise the rights referred to in Article 13 of Legislative Decree 196/03 to request rectification or cancellation by writing to the Data Manager of Toptoys Srls – Via dei Granatieri n. 3 – 00143 Rome – email: segreteria@toptoys-italy.com